PAYMENT

We accept most major credit cards (Visa, Mastercard, and American Express). All payment information is transferred from your computer to our servers using a secure, encrypted protocol (https). As part of our ongoing efforts to combat credit card fraud, we may require additional identification verification for international and/or large orders.

RETURNS/ EXCHANGES

All items are final sale, no exchanges or returns.

Shipping

Domestic (United Kingdom) Delivery is £4.50 via Royal Mail or Courier.

European Delivery is £15 via Royal Mail or Courier. Customers will be responsible for duties and taxes.

Rest of the World Delivery is £25 via Royal Mail or Courier. Customers will be responsible for duties and taxes.

Please allow 3-7 working days for all delivery methods. A signature may be required on delivery.

PURCHASING FOR RESALE

Our products are intended for personal use only. If we suspect you are making purchases with the intent to resell, we will cancel your order and block you from making future purchases in our online store. If you feel that we have made a mistake in cancelling your order, please contact us.

ORDER CANCELATIONS AND EDITS

Once an order has been placed it cannot be edited. You may request to cancel your order but please note that order cancellations are not guaranteed and depend if they have entered the packing or shipment phases. Customers can cancel an order by contacting us at contact@squashdudes.com

If your cancelation is successful, a refund will be issued in the original form of payment within 1-2 business days. If you do not see a payment reversal on your statement within 2 days, please contact us. *During high volume order days, order cancelations may not be possible.

Address updates can be requested but are not guaranteed. We strongly suggest double checking information before submitting your order.